jillih Terms & Conditions

By accessing the jillih website at jillih.net, creating a player account, making a deposit, placing a wager, or using any service offered by jillih, you confirm that you have read, fully understood, and unconditionally accepted these Terms and Conditions in their entirety.

These Terms apply to all users of the jillih platform, including registered players, visitors browsing the site without an account, and any individual interacting with jillih's customer support team. Acceptance of these Terms is a prerequisite for continued access to any jillih service.

jillih reserves the right to modify, update, or replace these Terms at any time. Continued use of the platform following the publication of any revised Terms constitutes your acceptance of those revisions. It is your responsibility to review these Terms periodically to remain informed of any changes.

To be eligible to register and play on jillih, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age, as required under Philippine law governing online gambling and gaming activities.
• You must be a resident of or physically located in a jurisdiction where online gambling is legally permitted.
• You must not be a resident of any jurisdiction where access to online gambling services is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of jillih or any of its affiliated companies, nor an immediate family member of any such person.
• You must not have been previously excluded or suspended from jillih or any other online gaming platform under a self-exclusion or operator-exclusion program.
• You must have the full legal capacity to enter into a binding agreement under the laws of the Republic of the Philippines.

jillih reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or permanent closure.

Each individual may hold only one (1) active account on the jillih platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or IP addresses — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information as required by the registration form. You are responsible for maintaining the accuracy of your registration details and must update them promptly if any information changes. jillih shall not be held liable for any loss or inconvenience arising from inaccurate or outdated account information provided by the player.

You are solely responsible for the security of your account credentials, including your username and password. You must not share your login details with any third party. jillih will never ask for your password via email, chat, or phone. Any activity conducted through your account while your credentials are in use will be treated as having been carried out by you.

If you suspect unauthorized access to your account, you must notify jillih's support team immediately via live chat or email at [email protected].

jillih is required under PAGCOR compliance obligations and Philippine anti-money laundering regulations to verify the identity of all players before enabling withdrawal functionality. This process is commonly referred to as Know Your Customer (KYC) verification.

As part of the KYC process, you may be required to provide one or more of the following documents:

• A valid government-issued photo ID (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys national ID, or PRC license).
• Proof of residential address (e.g., a utility bill, bank statement, or barangay certificate dated within the last 90 days).
• Proof of payment method ownership (e.g., a screenshot of your GCash or PayMaya account showing your registered name).
• A selfie photograph holding your ID document, if requested for enhanced verification.

All documents must be legible, unaltered, and submitted in formats accepted by the jillih verification system. jillih reserves the right to request additional documentation if initial submissions are insufficient to complete verification.

jillih will process KYC submissions within a reasonable period. During verification, deposits and gameplay remain available; however, withdrawal requests will be held pending successful verification completion. jillih shall not be liable for delays in processing withdrawals that result from a player's failure to submit required KYC documents in a timely manner.

All financial transactions on the jillih platform are denominated in Philippine Peso (₱). jillih does not accept deposits in foreign currencies from Philippine-registered player accounts.

Accepted Payment Methods: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and Bank Transfer. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposit Terms:

• The minimum single deposit amount is ₱500. Maximum deposit limits may apply depending on the payment method and your account verification status.
• Deposits are generally credited to your jillih account in real time or within a few minutes of confirmation by the payment provider.
• jillih does not charge fees on deposits; however, your payment provider may apply its own transaction fees.
• Deposits made using credit or debit cards must be made using a card registered in your own name. Third-party deposits are not permitted.

Withdrawal Terms:

• Withdrawals are only available to fully KYC-verified accounts.
• The minimum single withdrawal amount is ₱500.
• Withdrawal requests are processed within 1–4 business hours under normal operating conditions. Processing times may vary during peak periods or due to additional verification requirements.
• Withdrawals will be returned to the same payment method used for the corresponding deposit where technically possible.
• jillih reserves the right to request additional verification documentation before approving large or unusual withdrawal requests.
• Funds that are subject to active bonus wagering requirements cannot be withdrawn until those requirements have been fully met.

jillih offers various promotional bonuses to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each promotion. In the event of any conflict between those promotion-specific terms and these general Terms, the promotion-specific terms will take precedence for that promotion.

General Bonus Rules:

• All bonuses are subject to wagering requirements that must be fulfilled before bonus funds or winnings derived from bonus funds can be withdrawn. The applicable wagering requirement multiplier is stated in each promotion's terms.
• Each player is entitled to claim each promotion only once unless explicitly stated otherwise. Attempting to claim the same promotion multiple times through duplicate accounts is prohibited.
• Bonuses are credited in Philippine Peso (₱) to the player's bonus balance, which is separate from the real-money balance.
• Bonus funds and any winnings accrued from bonus play may be forfeited if the wagering requirement is not completed within the stated validity period.
• jillih reserves the right to modify, suspend, or cancel any bonus or promotion at any time, with or without prior notice.
• Bonuses cannot be transferred between accounts, exchanged for cash outside of meeting wagering requirements, or used in combination with other bonuses unless expressly permitted.
• jillih reserves the right to reclaim bonus funds or void winnings if it determines that a player has exploited a bonus in a manner not intended by the promotion terms, including through systematic low-risk play, matched betting, or use of multiple accounts.

All games available on the jillih platform — including slots, live dealer games, bingo, sports betting, and online sabong — are governed by the individual game rules provided within each game interface. Players are responsible for familiarizing themselves with the rules of any game before wagering real money.

jillih sources games from licensed and certified game providers. Random number generators (RNGs) used in electronic casino games are independently tested to ensure statistical fairness. Live dealer games are conducted by professionally trained dealers operating under real-time supervision.

In the event of a technical failure, malfunction, or disconnection during a game round, jillih's system logs will be used to determine the outcome of the affected round. If a fair resolution cannot be determined from the available data, the wager for that round may be voided and the staked amount returned to the player.

jillih reserves the right to void any bet or game result that results from a technical error, software malfunction, or data feed failure that affects the accuracy or integrity of the game outcome. This includes incorrect odds or payouts displayed due to system errors.

The following conduct is strictly prohibited on the jillih platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to Philippine law enforcement or regulatory authorities where applicable:

• Opening, operating, or using more than one player account on jillih.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using stolen, fraudulently obtained, or unauthorized payment methods to fund your account.
• Colluding with other players to gain an unfair advantage in any game, including poker or other player-versus-player formats.
• Using or attempting to use any automated software, bot, script, exploit, or artificial intelligence tool to play games or gain an advantage on the platform.
• Engaging in any form of money laundering, including using jillih's deposit and withdrawal system to process illicitly obtained funds.
• Attempting to exploit technical vulnerabilities, software bugs, or system glitches to obtain credits, winnings, or advantages not intended by the platform.
• Harassing, threatening, or abusing jillih staff, other players, or any individual in connection with your use of the platform.
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.
• Allowing or facilitating access to your jillih account by a third party, or playing on behalf of another person.

jillih is committed to promoting responsible gaming practices among all players. Online gaming should be a form of entertainment enjoyed within personal financial limits. jillih provides the following tools to support responsible gaming, all accessible from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit to your account.
• Loss Limits: Define a maximum loss threshold for a set period. Play is paused automatically when the limit is reached.
• Session Time Limits: Receive automatic reminders or enforced session breaks after a defined period of continuous play.
• Reality Checks: Periodic on-screen notifications showing your current session duration and net result.
• Self-Exclusion: Voluntarily lock your account for a period of 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Cool-Off Period: A shorter temporary break option (24 hours to 7 days) that restricts login without full account closure.

Players who believe they may have a gambling problem are encouraged to seek help. jillih supports the PAGCOR Responsible Gaming program and recommends that affected players contact their local support resources. All responsible gaming tools are free to use and do not affect any other account features except as described above.

All content on the jillih platform — including but not limited to the jillih name, logo, website design, software, text, graphics, game interfaces, promotional materials, and data compilations — is the property of jillih or its licensed content providers and is protected by applicable intellectual property laws, including Philippine copyright and trademark legislation.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jillih platform for personal, non-commercial gaming purposes only. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any jillih content without prior written authorization.
• Use jillih's name, logo, or trademarks in any manner that implies endorsement or affiliation without explicit written consent.
• Reverse-engineer, decompile, or disassemble any software or technology used to operate the jillih platform.
• Create derivative works based on jillih's platform, games, or content.

Any unauthorized use of jillih's intellectual property may result in account termination and legal action under Philippine intellectual property law.

jillih collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also acknowledge and accept jillih's Privacy Policy as published on jillih.net/privacy-policy.

Personal data collected by jillih — including your name, contact details, identity documents, and transaction history — is used for account management, KYC compliance, responsible gaming monitoring, fraud prevention, and customer support purposes. jillih does not sell personal data to third parties.

jillih may share personal data with PAGCOR, the AMLC, or other Philippine regulatory and law enforcement agencies when required to do so by applicable law or regulatory obligation.

All data transmitted between your device and jillih's servers is protected by 256-bit SSL encryption. jillih maintains internal data security policies consistent with industry standards for online gaming platforms operating in the Philippines.

To the maximum extent permitted by applicable Philippine law, jillih's total liability to any player for any claim arising from or in connection with these Terms or the player's use of the jillih platform shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

jillih shall not be liable for any of the following, whether arising in contract, tort, negligence, or otherwise:

• Loss of profits, revenue, data, goodwill, or anticipated savings.
• Indirect, incidental, special, consequential, or punitive damages of any kind.
• Losses arising from unauthorized access to your account where such access results from your failure to maintain the security of your credentials.
• Disruption of service due to circumstances beyond jillih's reasonable control, including but not limited to internet outages, natural disasters, government action, or third-party service failures.
• Losses resulting from reliance on information published on jillih's platform that contains errors or inaccuracies not deliberately introduced by jillih.

Nothing in these Terms limits jillih's liability for death, personal injury, or fraud caused by jillih's own negligence or willful misconduct, to the extent such limitation would be prohibited by Philippine law.

jillih reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Suspected or confirmed breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within a reasonable time after being requested to do so.
• Suspected fraudulent activity, money laundering, or abuse of the bonus system.
• Account found to belong to a player under the age of 21.
• A request from a Philippine regulatory authority or law enforcement agency.
• Detection of duplicate accounts held by the same individual.
• Any activity that jillih determines, in its reasonable judgment, to pose a risk to the integrity of the platform or the safety of other players.

In the event of account closure due to a player's breach of these Terms, jillih reserves the right to withhold any remaining balance pending investigation. If the investigation confirms a breach, the balance may be permanently forfeited. If no breach is confirmed, any legitimately earned real-money balance will be returned to the player via their registered payment method.

Players may also voluntarily close their account at any time by contacting the jillih support team. Voluntary account closure requests are processed within 5 business days. Any verified real-money balance will be returned to the player prior to closure.

jillih reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will take effect upon publication of the revised Terms on jillih.net/terms-conditions. The "Last Updated" date at the top of this document will reflect the most recent revision.

For material changes that significantly affect players' rights or obligations, jillih will make reasonable efforts to provide advance notice via the platform's notification system or by email to registered account holders. However, jillih is not obligated to provide individual notification for every update to these Terms.

It is your responsibility as a player to review these Terms regularly. Continued use of the jillih platform after any revision constitutes your acceptance of the updated Terms. If you do not agree with any change, you must stop using the platform and may request voluntary account closure as described in Clause 13.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or in connection with these Terms, your account, or your use of the jillih platform, you agree to first contact jillih's customer support team to attempt an informal resolution. jillih commits to responding to formal dispute submissions within 10 business days.

If an informal resolution cannot be reached, disputes may be referred to PAGCOR's player dispute resolution process, where applicable under PAGCOR's regulatory framework. Any legal proceedings not resolved through regulatory channels shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

jillih operates in compliance with the Philippine Amusement and Gaming Corporation (PAGCOR) regulatory framework. Nothing in these Terms is intended to limit any statutory rights you may have under Philippine consumer protection or gaming regulations that cannot be waived by contract.

If you have any questions about these Terms and Conditions, or if you wish to raise a formal dispute or complaint, please contact the jillih support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via jillih.net. This is the fastest way to reach our team.
• Email: [email protected] — our team aims to respond within 4 hours during normal operating conditions.

When submitting a formal dispute or complaint, please include your registered account username, a description of the issue, and any relevant transaction IDs or dates to help us investigate and resolve your matter as efficiently as possible.